Elgato Stream Deck users may have recently encountered a ‘Device Not Supported’ error message on their devices. The issue stemmed from a conflict with BarRaider’s plugins, which were checking the digital signature of StreamDeck.exe, coinciding with Elgato’s digital signature expiration.
Fortunately, a simple solution has emerged. By logging into Elgato’s marketplace within the Stream Deck app, users can trigger an update to the plugin, resolving the issue promptly. This fix, effective as of 5 PM ET, involves closing and reopening the app after logging in to the marketplace. This process ensures that the necessary plugin update is applied, reinstating the functionality of affected Stream Decks.
This development brings relief to users who were puzzled by the sudden appearance of the ‘Device Not Supported’ badge on their devices, offering a straightforward remedy to an otherwise perplexing situation.
Source: The Verge