Massachusetts Proposes Bills to Mandate Product End-of-Life Disclosures

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Massachusetts legislators have introduced two bills aimed at requiring manufacturers to inform consumers about the termination of software updates and support for their connected devices. The proposed legislation, titled “An Act Relative to Consumer Connected Devices,” seeks to enhance cybersecurity and provide transparency regarding the lifespan of tech products.

If passed, companies would be obligated to disclose when software updates and technical support will cease for their devices. This move is intended to mitigate cybersecurity risks associated with outdated technology and empower consumers with information about their devices’ longevity.

The bills, introduced by state senator William Brownsberger and state representative David Rogers, highlight the growing importance of smart devices in daily life. Rogers emphasized the need for consumers to be aware of the potential risks posed by unsupported devices, referring to them as ‘ticking time bombs for hackers.’

Advocates of the legislation, including Consumer Reports and US PIRG, have long pushed for policies that inform customers about the operational lifespan of their connected products. The proposed state law covers a wide range of devices such as Wi-Fi routers, security cameras, thermostats, and smart lights.

As reliance on connected devices continues to increase, the call for greater transparency from manufacturers gains momentum. The proposed bills in Massachusetts signal a step towards empowering consumers with information vital to their cybersecurity and product usage decisions.

Source: WIRED