Elon Musk’s X platform is currently facing a significant security challenge that has resulted in some users being locked out of their accounts. The issue arose from a mandatory security key migration, which has caused problems for users relying on passkeys or hardware security keys.
X initially announced on October 24 that users would need to re-enroll using the x.com domain to retire the old twitter.com domain. However, due to the digital tie between passkeys/security keys and the old domain, users are encountering difficulties in transferring to the new domain, leading to manual un-enrollment and re-enrollment hurdles.
Following the November 10 deadline, numerous users have reported being unable to re-enroll their security keys or passkeys, with error messages and looping experiences preventing them from accessing their accounts.
This incident adds to the series of challenges faced by X under Elon Musk’s ownership, following the $44 billion acquisition of Twitter. Amidst layoffs and controversies, the platform’s latest security misstep has raised concerns among users.
Source: TechCrunch