Microsoft’s AI chatbot Copilot will no longer be accessible on WhatsApp starting January 15, following the platform’s ban on general-purpose AI chatbots like Copilot. Users will need to switch to Microsoft’s Copilot mobile apps or web interface to continue interacting with the AI. This decision stems from WhatsApp’s updated platform policies, which now prohibit general-purpose AI chatbots from utilizing its service, redirecting focus to different business types. The ban affects various companies, including Microsoft, OpenAI, and Perplexity, prompting OpenAI to announce the winding down of its WhatsApp integration in January.
Unfortunately, users transitioning to Microsoft’s platform won’t have their chat history preserved due to the unauthenticated nature of access on WhatsApp. To safeguard conversations for future reference, Microsoft advises users to export them using WhatsApp’s native tools before the January 15 deadline.
Source: TechCrunch