Zoom Expands AI Assistant to Free Users on Web Platform

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Zoom has introduced its AI assistant on the web, making it available to free users with certain limitations. The AI Companion 3.0 offers features like meeting summarization, action item lists, and meeting insights, enhancing the overall meeting experience for users.

Free users on the basic plan can utilize the AI Companion in up to three meetings per month. Each meeting includes a summary, in-meeting questions, and AI note-taking abilities. Additionally, users can ask up to 20 questions through the side panel and the new web interface. For extended access to AI Companion features, users have the option to purchase a $10 add-on plan.

Zoom’s latest web update also includes conversation starter prompts to acquaint users with the assistant’s capabilities. Moreover, the AI Companion now integrates with third-party services such as Google Drive and Microsoft OneDrive, alongside Zoom’s internal data storage. Support for Gmail and Microsoft Outlook connectors is expected to be added soon.

The AI Companion goes beyond meeting assistance by generating daily reflection reports summarizing tasks, meetings, and updates. Users can create follow-up tasks and draft email messages directly through the assistant. Zoom is enhancing document creation and management capabilities as well, enabling users to draft and edit documents based on meeting details within the Companion interface, with seamless transition to Zoom Docs for collaboration.

Zoom is positioning itself as an independent operator with access to contextual meeting data, giving it a competitive edge in the productivity sector. The company blends its proprietary models with those from OpenAI and Anthropic to power its AI capabilities.

Source: TechCrunch

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