Visible Wireless, a subsidiary of Verizon, is providing a $5 credit to its customers following a recent Verizon cell service outage. This response mirrors Verizon’s offer of a $20 credit to its own customers affected by the outage.
According to a message sent to Visible customers, the company expressed regret for the service disruption and stated: ‘Yesterday we let you down and for that we are sorry. We are giving you a $5 credit towards your next month of service that can be redeemed after Jan 16 when paying with a credit card online.’
While some Visible users reported not experiencing issues related to the Verizon outage, they still received the $5 credit. Notably, some customers only received the credit after contacting customer support.
Source: The Verge