ServiceNow, a leading enterprise workflow software company, has announced a new partnership with AI research lab Anthropic. The collaboration aims to integrate Anthropic’s AI models into ServiceNow’s platform, benefiting both customers and employees.
The partnership involves making Anthropic’s Claude model family the preferred AI models for ServiceNow’s AI-driven workflow products. Claude will power ServiceNow’s AI agent builder, allowing developers to create agentic workflows and build apps. Additionally, ServiceNow will introduce Anthropic’s Claude model to its 29,000 employees and provide access to Claude Code, Anthropic’s vibe-coding product, for engineers within the company.
This move aligns with ServiceNow’s vision of leveraging AI to enhance workflows for enterprises. The company has also recently announced a partnership with OpenAI, showcasing its commitment to a multi-model approach in AI integration.
Source: TechCrunch